Quality Management
The University of Vaasa strives for high quality and social impact in all its activities. Following the model of continuous development, quality management is a key part of university management. The quality policy defines the university's quality goals, key players in quality management and a participatory quality culture.
Quality Policy
The University of Vaasa carries out its tasks guided by its vision, strategy and values. The university aims for its activities to be internationally high-quality, responsible and socially impactful.
Quality management is an integral part of the university's management in accordance with the principles of continuous development. The rector is responsible for the total quality management, while each employee and student is responsible for the quality of their results and operations within their respective roles as part of the university community. Internal and external stakeholders participate in various stages of continuous development. The university utilises national and international quality assessments and accreditations to support quality management.
The University of Vaasa's Steering Committee for Quality Management and Accreditations monitors the overall operation of the university's quality system as part of the decision-making and management processes and develops the quality system as part of the university's management framework.
The university's quality system provides a framework to help ensure that the university operates in accordance with its goals. The Quality Management Manual describes the entire quality system, responsibilities and key procedures.
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External Quality Audit
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External Quality Audit
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The University of Vaasa's quality management system successfully passed the external audit conducted by the Finnish Education Evaluation Centre (FINEEC) in 2024. The audit is valid for six years, until December 2030. The evaluation conducted by the international audit team can be read in the evaluation report published by Karvi.
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Quality management and continuous development model
The University of Vaasa’s quality management aligns with the principle of continuous development as outlined in the European EFQM reference framework. The university’s operations are structured using the quality circle, or the PDCA circle - PLAN, DO, CHECK, ACT.
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Quality Management Manual
The university's Quality Management Manual compiles the university's quality system, i.e. the principles of quality management, elements of the continuous improvement culture, key guiding regulations and essential operational processes and responsibilities. This manual serves as a reference guide for both the university community and stakeholders.
Links to quality management tools on the university's internal network are provided at the end of each chapter.
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Quality assessments and accreditations
The university’s quality management also employs the detailed tools from international quality accreditations of education programmes, educational fields, and universities.
According to the University Act, universities must regularly participate in external evaluations of their operations and quality systems. The goal of the quality system audit is to ensure that the university has a system that supports the continuous development of its operations. The audit assesses the appropriateness, functionality and effectiveness of the higher education institution's quality system, focusing on the procedures by which the institution maintains and develops the quality of its operations.
The Finnish Education Evaluation Center (FINEEC) evaluates the operations of Finnish higher education institutions through audits conducted every six years. The current quality label of the University of Vaasa's FINEEC audit is valid until 17 December, 2030.