Khadijeh Momeni

Beheshte (Khadijeh) Momeni is a Postdoctoral Researcher at the Strategic Business Development, University of Vaasa. Her research focuses on servitization, digital service innovations, supply networks, and inter-firm collaboration in industrial contexts. Her work has been published in journals such as International Journal of Operations & Production Management, Industrial Marketing Management, Journal of Business and Industrial Marketing Management, and International Journal of Project Management.

She has led a three-year Research Council of Finland-funded project on data-enabled service operations in industrial firm networks and has extensive experience in qualitative research with Finnish industrial companies and IT suppliers. Through close collaboration with companies, she examines how manufacturers and technology suppliers develop, organize, and scale digital and data-enabled services. Her research aims to generate practical insights that support industrial firms in strengthening collaboration, managing service innovation, and navigating the transition toward service-oriented business. 

Beheshte has established international research collaborations with scholars at Aston Business School, the University of Liverpool, the University of Florence, Ruhr-Universität Bochum, and Södertörn University. Her academic work has received several recognitions, including best paper awards at the International Conference on Business Servitization (2025), Spring Servitization conference (2020 & 2021), as well as the best doctoral thesis award from the Scandinavian Academy of Industrial Engineering and Management (2020).

ResearchGate: https://www.researchgate.net/profile/Beheshte-Momeni 

LinkedIn: www.linkedin.com/in/beheshtemomeni

ORCID: https://orcid.org/0000-0002-1235-7272 

Publications

Momeni, B. (2026), “Supply Chain Interactions in Smart Sustainable Product–Service Systems”, in Kohtamäki, M., Rabetino, R., and Parida, V. The Palgrave Handbook of Smart Sustainable Product–Service Systems, Palgrave Macmillan, Cham. 

Cappani, G., Rapaccini, M., Momeni, B., Knapp, T., and Pöppelbuß, J. (2025), “A contingency perspective on service business development in global industrial companies”. Industrial Marketing Management, Vol. 127, pp. 100-118. https://doi.org/10.1016/j.indmarman.2025.04.004

Momeni, B., Martinsuo, M., and Härkälä, J. (2025), “Small and medium-sized manufacturers’ ways of involving suppliers in digitally-enabled services,” Journal of Manufacturing Technology Management, Vol. 36 No. 9, pp. 45-68. https://doi.org/10.1108/JMTM-01-2024-0025. 

Momeni, B., Rapaccini, M., and Martinsuo, M. (2024), “Manufacturers managing complexity during the digital servitization journey”, Journal of Manufacturing Technology Management, Vol. 35 No. 9, pp.51-72 https://doi.org/10.1108/JMTM-07-2023-0275. 

Momeni, K., Raddats, C., and Martinsuo, M. (2023), “Mechanisms for developing operational capabilities in digital servitization”, International Journal of Operations & Production Management, Vol. 43 No. 13, pp.101-127. https://doi.org/10.1108/IJOPM-04-2022-0259. 

Momeni, K., Vaittinen, E., Jähi, M. and Martinsuo, M. (2023), “Introducing smart services: requirements and interconnections in multi-actor cooperation”, Journal of Business & Industrial Marketing, Vol. 38 No. 13, pp. 105.121. https://doi.org/10.1108/JBIM-03-2022-0144. 

Momeni, K. (2021), “Service Integration: Supply Chain Integration in Servitization, in Kohtamäki, M., Baines, T., Rabetino, R., Bigdeli, A., Kowalkowski, C., Oliva, R., and Parida V., The Palgrave Handbook of Servitization, Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-75771-7_30

Momeni, K. and Martinsuo, M. (2019), “Integrating services into solution offerings in the sales work of project-based firms”, International Journal of Project Management, Vol. 37 No. 8, pp. 956-967. https://doi.org/10.1016/j.ijproman.2019.09.004. 

Momeni, K. and Martinsuo, M. (2019), “Going downstream in a project-based firm: Integration of distributors in the delivery of complex systems”, International Journal of Project Management, Vol. 37, pp. 27-42. https://doi.org/10.1016/j.ijproman.2018.09.007. 

Momeni, K. and Martinsuo, M. (2018), “Remote monitoring in industrial services: Need-to-have instead of nice-to-have”, Journal of Business & Industrial Marketing, Vol. 33, No. 6, pp. 792-803. https://doi.org/10.1108/JBIM-10-2015-0187. 

Momeni, K. and Martinsuo, M. (2018), “Allocating human resources to projects and services in dynamic project environments”, International Journal of Managing Projects in Business, Vol. 11, No. 2 pp. 486-506. https://doi.org/10.1108/IJMPB-07-2017-0074.